In business and in life, the rules of fair play are constantly changing, leaving many people feeling drained. And when negativity creeps in, it becomes a trap that is easy to get caught in. Barbara will guide you out of that trap and show you proven techniques to create a rewarding and positive environment. She will take you on a laugh-filled, fast-paced, and motivating journey.
You will discover the following:
- How to build a solid foundation so you can succeed at work and at home
- How to create a “Get over it and get on with it” attitude
- How to avoid someone else’s emotional negativity
- How to discover your enthusiasm and fuel it fire hot!
Barbara combines her unique enthusiasm and humor to instantly create connections and rapport with her audiences — they feel like she’s one of them. She will help your audience discover how to take seemingly complex solutions and boil them down to simple, measurable actions.
BARBARA KHOZAM
Ranked in the top 1% out of 400 trainers in the United States, Barbara Khozam has delivered 1100+ presentations on Customer Service, Leadership, Motivation, Potential and Communication. Barbara is the recipient of 27 awards for Sales Achievement & Outstanding Trainer Ratings. Known for her “high energy/high impact” delivery, outrageous wit, and ability to tackle real issues, she has spoken to over 35,000 employees and executives throughout eight countries.
Barbara is the author of How Organizations Deliver BAD Customer Service (And Strategies that Turn it Around). She is also the co-author of The Power of the Platform, and Executive Etiquette Power.
A former professional beach volleyball competitor, Barbara can still be found spiking balls on a court when she is not lobbing insightful and practical advice to employees at Kaiser, Xerox, Symantec, Verizon, FEMA, the FBI, and the hundreds of other multinational corporations, governmental agencies, and small businesses where she has been hired to speak.
In 2014 Barbara was the 14th woman in the world to be honored by Toastmasters International with their elite Accredited Speaker designation for “outstanding platform professional speaking” (scored in six categories). Only 66 have earned the award in 126 countries.