The Founder Online EditionWinter 2005

The Plan: Expand, Retain, and Rebuild the Company Club

By Division E Governor
Richard Elliott, DTM

The Premise

  1. There is a company club in place.
  2. The membership is low and normal Toastmasters marketing ideas are not working or not being used.
  3. The reality or perception is that most employees are either not interested in "Toastmasters" or don’t see how it can help them with their own specific personal development.

The Objective

  1. To market to the employees without the perceived negatives of "Toastmasters."
  2. To market to those employees who want to improve specific personal skills (such as interviewing, reducing stress, running meetings, and so on).

The Plan

The subject club, with the support and assistance of the District leadership, conducts a series of four weekly meetings designed to attract Toastmasters skeptics and dispel negative thoughts, enhance club programming, build the club membership, and aid in the club extension efforts of the District.

The Schedule

Week 1: Hold a one-hour seminar based on the Leadership Excellence Series, How to Listen Effectively, etc., and the needs of the target audience. There is no mention of the Toastmasters program at this point, just an invitation to return for week 2 of the program.

Week 2: Provide a shorter seminar, featuring some of the principles of the High Performance Leadership program or an appropriate presentation from an Advanced Speaking manual. A Table Topics–style session follows. The total program time is approximately one hour, and there is still no mention of the Toastmasters program at this meeting. There is an invitation to return for week 3 of the program.

Week 3: This program features a typical Advanced speech presentation, an evaluation, and a Table Topics session. These presentations should highlight the advantages of the Toastmasters program and tell how participants can get from where they are now to where they want to be effectively, efficiently, and cost effectively.

Week 4: This week’s program is more like a classic Demo meeting, where all the details of the Toastmasters program are explained and the people attending are given the opportunity to join the club. This is the conclusion of the four-week cycle. Regardless of the number of people who join the club, the cycle is repeated until the club is at charter strength and on its way to becoming Distinguished.

The Logistics

Background

I envision this program becoming a standard means of rebuilding and expanding Toastmasters membership and presence in the corporate world.


The idea is a classic, but positive, “bait and switch” tactic. The prospect first sees the solution to his or her situation presented and then as times goes on, how Toastmasters can help. The point is to get them to the meeting without having their preconceptions of Toastmasters cloud their view. This is opposite to the way clubs are started, but the target client probably rejected Toastmasters when the club was formed.


This model can also be used to help start a second club in large companies, especially when more than one location is available or the first club is made up of members from predominantly one department.


This program depends on the support and buy-in of the club members and the District leadership.


The various week 1 and week 2 presentations should include but not be limited to:

Richard Elliott, DTM, is currently the Division E Governor in Founder’s District. He first joined Toastmasters in 1980 and has been a member of clubs in District 1 as well as Founder’s District. He has held all the club-level offices at least once and served as Area Governor in District 1 and in Founder’s District. In District 1, his Area was Select Distinguished and while in Founder’s District, he was Division E Area Governor of the Year. In 2003-2004, he took over as Division E Governor when the current Division Governor resigned. Feeling that his service was incomplete, Richard agreed to stay on as Division E Governor for a second term, where he is currently serving. Richard is a Certified Hypnotherapist. He is married and has 3 children and 4 grandchildren, including a set of twin girls just born in May. History has shown him that although he can leave a club, he can't quit Toastmasters.