SUBMISSION OF APPLICATIONS AND REPORTS

A month ago two new members joined a Toastmasters Club. Unfortunately, both of them are having a difficult time beginning the Communication and Leadership Program – not for wont of enthusiasm, but because they haven’t received their New Member Kits.

As if that wasn’t enough to contend with, the Club Secretary also is receiving complaints from a number of the Club’s more established members. It seems several of them have been turned away from participating in Toastmasters speech contests; a few others have been denied educational awards, despite the fact they completed the requirements and submitted the necessary paperwork.

What duties and responsibilities should the Secretary fulfill to solve these problems?

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